Privacy Statement
V2Grid Australia is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website and services.
- Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and any other information you provide when you contact us, sign up for our services, or engage with our website.
- Technical Information: We collect technical information such as your IP address, browser type, operating system, and browsing behaviour through cookies and similar tracking technologies to enhance your experience on our website.
- How We Use Your Information
- Service Provision: We use your personal information to provide you with our services, respond to your inquiries, and manage your account.
- Improvement of Services: We may use your information to improve our website, services, and user experience.
- Marketing Communications: With your consent, we may send you promotional materials or updates about our products and services. You can opt-out of these communications at any time.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
- Disclosure of Your Information
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are obligated to maintain the confidentiality of your information.
- Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests.
- Data Security
We implement a variety of security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyse usage, and improve our services. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.
- Your Rights
You have the right to access, correct, or delete your personal information held by us. You may also object to or restrict the processing of your information and withdraw your consent at any time. To exercise these rights, please contact us using the information provided below.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
V2Grid Australia
– Phone Number: 08 7095 7622
– Email: info@v2grid.au
This Privacy Policy is effective as of 13 August 2024.
